Refund & Cancellation Policy
1. No Refund Policy
At Defencetrack Online Coaching, we are committed to providing high-quality coaching services to all our customers. We take pride in the expertise of our instructors and the effectiveness of our programs. As such, we have a strict “No Refund” policy in place.
Once you have purchased a subscription or course from Defencetrack Online Coaching, we do not offer refunds under any circumstances. This policy applies to all our subscription plans, courses, and services, regardless of the reason for cancellation.
2. Cancellation Process
While we do not offer refunds, we understand that there may be situations where you wish to cancel your subscription. To initiate the cancellation process, please follow these steps:
– Send an email to [help.defencetrack@gmail.com](mailto:help.defencetrack@gmail.com) from the email address associated with your Defencetrack account.
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– In the subject line of the email, please include “Subscription Cancellation Request.”
– In the body of the email, provide your full name, registered email address, and a brief explanation of your request to cancel.
Our customer support team will review your request and process the cancellation as quickly as possible. Please allow up to 7 business days for the cancellation to be completed.
3. Contact Us
If you have any questions or concerns about our Refund & Cancellation Policy, please do not hesitate to contact us at help.defencetrack@gmail.com. We are here to assist you and provide any necessary information or support.
Thank you for choosing Defencetrack Online Coaching for your educational needs. We appreciate your understanding of our policy and look forward to serving you with our high-quality coaching services.