At Defencetrack, we are committed to providing our customers with high-quality educational materials. As part of our service, we offer digital products and soft copies of educational materials for download. Please review our Shipping and Delivery Policy to understand how we deliver these digital products to you.
1. Delivery Method
– We deliver our educational materials exclusively in digital format. This means that we do not provide hard copies of our materials.
– Upon successful purchase and payment confirmation, you will receive instructions on how to access and download your digital products.
2. Delivery Time
– Delivery time for digital products is immediate upon successful payment. You will have instant access to the materials you have purchased.
– If you encounter any issues with accessing or downloading your digital products, please contact our customer support team at [help.defencetrack@gmail.com](mailto:help.defencetrack@gmail.com) for assistance.
3. Delivery Charges
– We do not charge any delivery fees for our digital products. Since we do not provide hard copies, there are no shipping or delivery charges associated with your purchases.
4. Access to Your Downloads
– Your digital products will be accessible through your account on our website. You can log in to your account and access your purchased materials at any time.
– If you have any questions or need assistance with accessing your downloads, please do not hesitate to contact our customer support team.
5. Refund Policy
– Please refer to our Refund & Cancellation Policy for information regarding refunds related to your purchases.
6. Contact Us
– If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at [help.defencetrack@gmail.com](mailto:help.defencetrack@gmail.com). We are here to assist you and provide any necessary information or support.
Thank you for choosing Defencetrack for your educational needs. We are dedicated to ensuring a seamless and convenient experience for our customers when it comes to accessing our digital educational materials.